Privacy policy

Last updated: July 2026

Woodmasters LLC (“we,” “us,” or “our”) operates the website woodmastersusa.com. This privacy policy explains how we collect, use, and protect your personal information. It replaces the two privacy pages that used to be published. There is one policy.

Information we collect

When you use our website or contact us, we may collect:

Contact information: name, email address, phone number, and mailing address
Project details: the services you ask about, such as fences, decks, and landscaping
Communication records: emails, phone calls, and text messages exchanged with us
Website usage: IP address, browser type, pages visited, and cookies

The quote form on this site collects name, phone, and email, plus an optional message. It is emailed to us. A hidden field is used to catch automated submissions. We do not use reCAPTCHA.

How we use your information

Respond to your inquiries and provide estimates
Schedule and complete your projects
Send appointment confirmations and project updates by email, phone, or text message
Improve our website and services
Comply with legal obligations

SMS and text messaging

By providing your phone number through our website, estimate request form, or directly to our team, you consent to receive text messages from Woodmasters LLC. These messages may include:

Appointment confirmations and reminders
Project status updates
Estimate follow-ups
Customer service communications

Message frequency varies based on your project. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at office@woodmastersusa.com or (360) 921-0350.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser. Some features may not work if you do.

Third-party services

We may use third-party services, such as analytics and an email provider that delivers quote requests, that collect and process data under their own privacy policies. We do not sell your personal information to third parties.

Data retention

We retain personal information for as long as needed for the purposes in this policy, to comply with legal obligations, and to resolve disputes. Project records are retained for a minimum of 7 years for warranty and legal purposes.

Your rights

You may request to:

Access the personal data we hold about you
Correct inaccurate information
Delete your personal data, subject to legal retention requirements
Opt out of marketing communications

To make a request, contact office@woodmastersusa.com.

Data security

We use reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure.

Children’s privacy

Our website and services are not directed to anyone under 18. We do not knowingly collect personal information from children.

Changes

We may update this policy. Changes will be posted on this page with a new date.

Contact

Woodmasters LLC
Email: office@woodmastersusa.com
Phone: (360) 921-0350
Website: woodmastersusa.com
Oregon CCB 241262 · Washington L&I WOODML*796QR